2. Membership

Is Membership Free?

Yes! Basic Membership is free. You can register now from the homepage. If you don’t see the signup form, you are already logged into your member account, congrats!

ACEC Membership changes effective July 4th, 2013

With the upgrade to our system on July 1st, 2013, we have modified our membership billing to be more flexible and fair. In the past, ACEC membership was $295 per year for each facility, and was good ONLY for employees working at that particular facility address.

As of July 1st, 2013, Facility Membership is now called ACEC Pro Membership.
1. Billing is in the form of a monthly recurring basis with no minimum contracts
2. Membership fees are billed on a monthly recurring basis.
3. Released employee restrictions. You may add anyone to your group membership whether they work in your facility location or at another. (This is more flexible for large organizations)
4. Created 4 levels of membership so larger groups receive a lower monthly cost-per-user.

We had not raised our prices in 10 years and our pricing amounts and structure were antiquated. With the old system, we were charging the same price for facilities using the system for 2 individuals as for facilities using the system for over 100 employees. We have made our new pricing more fair as it now reflects directly the number of your employees actually using the system. Plans can run as low as less than $2 per month per employee.

Also, our new programs are now being offered in an updated format which makes them accessible on mobile devices and we are working to put out two new programs per month in this new format. Our goal with our new system is to greatly improve your facility’s training so that it can benefit your employees with more engaging and high-quality programs that are easily accessible to all. We would like to encourage the greatest attendance to programs from within your staff and give them more and better information to assist them in their daily responsibilities and increase their value to your facility.

Our end goal is to provide training that will aid your facility to be recognized as a facility that employs top-notch individuals and provides the best service.

What is your term and refund policy?

There is no term commitment, memberships continue on a month to month basis. If you are ever dissatisfied, or have technical issues, please let us know an we may credit you a full month of service. There are no refunds for past months for any reason.

Membership vs. Pro Membership?

As a Member, you have access to our complementary trainings and will receive our periodic newsletter, with training alerts, tips, etc.  You may register from the login link on the top menu or from the form on the homepage.  Membership is free!  If you are already logged into your member account, please consider upgrading to Pro Membership.

As a Pro Member, you will receive Full access to all our online training programs.  Small Group, Facility and Company  Pro Members can build a roster of employees, clients, or friends and give them all access to ACEC Pro Membership through your account.  You can manage your groups training history and maintain a database of individual certificates.

How do I upgrade to a ACEC Pro membership?

1. Login to your account
2. Click Upgrade to Pro Membership from your member menu and choose your Pro Membership Type
3. Within minutes you will receive an email to complete payment.
4. We will call you to assist with payment and activate your account.

Cost for Pro Membership?

Pro Membership is billed on a monthly recurring basis with no minimum contracts.  You can contact us anytime to upgrade if you need to cover more employees.

Individual (1 person) – $17/mo
Small Group (2-10 persons) – $49/mo
Facility (11-30 persons) – $99/mo
Company (31-100 persons) – $199/mo

4. Group Management

How do I add an employee to my group?

1. Login to your member account and click Mange my Group from the member menu.
2. Click on ‘Invite a new member to this group’ below.
2. Enter name, email, and assign a password
3. They will be instantly added to your group and can login with their email/password

NOTE: If they are already in the database, they will be assigned to your group but will keep their current password. If they are already assigned to a group, you will have to contact support@aceconline.com to reassign.

Can I print a certificate for trainings I have completed?

Of course.   As a Pro Member you can click on the Training History submenu and view all your  completed trainings as well as trainings completed trainings from each member of your group.   Each user in your group must be logged in to their own account and complete the entire course in order to print a certificate.  They may print their own certificate from their account AND you as the group admin can print their certificate from your ACEC Pro member account.

3. Trainings

How can I print certificates for trainings completed?

From your ACEC Pro member account, you can print your certificates by going to “Training History”. On that page, you will find all of the trainings you have taken with “Print Certificate” next to each one.

As the administrator to your group account, you can also print certificates for users in your group. To do so, go to “Manage My Group”, find the person’s name and click to their training history. Their training history page will give you the ability to print their certificates.

Do ACEC trainings meet your requirements?

You will need to contact the organization that manages your staff’s training requirements, or annual CEU requirements, to see if our online trainings will work for you. Many of our members use ACEC trainings for in-services. Our trainings have not been submitted for NAB approval.

Can I view trainings on my mobile device?

Yes!  You can take the online trainings from your iPhone or Android device.